Frequently Asked Questions
Everything you need to know about shopping with Sluggers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn apparel in its original packaging with tags attached. Please visit our returns portal to start a claim.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own to ensure the perfect fit before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products ethically manufactured?
Yes, Sluggers is committed to fair labor practices. We partner only with factories that meet strict safety and ethical standards for all our fashion collections.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link and a carrier number to monitor your package's journey.